Symptoms

Consider the following scenario:

• You install Internet Information Services (IIS) 8.0 on a computer that is running Windows 8 or Windows Server 2012.

• You create an FTP site by using IIS 8.0.

• You upload files to the FTP site by using the Ftp.exe utility.

• You run the following command to monitor the upload progress of the files:
  ftp> literal size file name

In this scenario, the command does not return the current size of the file as expected. Additionally, you receive the following error message:

Cause

This issue occurs because of a sharing violation that occurs when you use the literal size command to query the current size of a file that is already open with write access.

Resolution

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates For more information about the issue in IIS 7.5, click the following article number to view the article in the Microsoft Knowledge Base:

2723776 "550-The process cannot access the file" error message when you run the "literal size" FTP command in Windows 7 or in Windows Server 2008 R2

Additional file information

Additional file information for Windows 8 and Windows Server 2012